
5.CIMPLICITY VIEWER SETTING B-75074EN/04
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(6) Enter the name of the destination server PC in the [IpAddr] text
field on the screen and click the [Ping] button.
When the settings are correct, “Reply” is displayed as shown in the
figure in step (3).
Confirm that the IP address of the server PC is displayed for
“Reply.”
Troubleshooting
If the server and viewer PCs cannot communicate with each other,
either of the following messages appears:
(A) “Bad IP address (Get Host Name) XXXXXX”:
No IP address corresponding to input computer name XXXXXX
can be obtained.
(B) “ICMP_Error:0”
An IP address corresponding to input computer name XXXXXX
was obtained, but communication with the IP address is disabled.
Take action for each message as follows.
(A) For "Bad IP address (Get Host Name) XXXXXX"
(1) Check that the input destination computer name is correct.
(2) Enter the IP address corresponding to the destination
computer name in [IpAddr] and click the [Ping] button again.
If communication is disabled with the computer name, but
enabled with the IP address, add the computer name and IP
address of the communication destination to the hosts file,
restart the personal computer, then perform a communication
test again. See "Adding items in the hosts file" in "When a
router is used between the server and viewer PCs."
(3) If the error cannot be removed by the above operation, a
software setting error and/or hardware error may occur.
Check the following items:
• Computer names and work group name
• Whether the TCP/IP and NetBEUI protocol are
installed
• Whether the correct IP address and subnet mask are set
• Whether the hub and Ethernet cable are connected
properly
• Whether when the used Ethernet cable is connected to
another network in which communication is enabled,
communication is also enabled
• When a router is used, whether the IP address of the
router is set for the default gateway on each PC and
router IP address on each NC. See "Setting the router IP
address" in "When a router is used between the server
and viewer PCs."
(B) For "ICMP_Error:0"
Check items listed in step (3) in (A).